DOE Tablet Support

Update the DOE iPad

Software Update Page

If you didn’t turn on automatic updates when you first set up your iPad, do the following:

  1. Go to Settings  > General > Software Update.

  2. Tap Customize Automatic Updates (or Automatic Updates). You can choose to automatically download and install updates.

When an update is available, iPad downloads and installs the update overnight while charging and connected to Wi-Fi. You’re notified before an update is installed.


At any time, you can check for and install software updates.

1. Go to Settings > General > Software Update

The screen shows the currently installed version of iPadOS and whether an update is available.

To turn off automatic updates, go to Settings > General > Software Update > Customize Automatic Updates (or Automatic Updates)

If you have DOE Tablet: 

Central iPads auto connect to school wifi. 


This new Wifi will allow the iPads students received for remote learning to connect to wireless network when they come back into the school building. 


If you do NOT have DOE Tablet:
Here are a list of providers Offering Free Wifi for 60 days 


If this neither option works, please contact the DIIT Help Desk online and provide the iPad serial number or call 718-935-5100